Policies

RETURN POLICY

If you are not satisfied with your Eagle Eye Shooters Supply purchase, please call 1-406-558-4950 or email sales@eagleeyebigsky.com for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box or Packaging, we will exchange it, offer you store credit, or offer you a refund, less 10% restocking fee, based on your original method of payment. The product must be returned to Eagle Eye Shooters Supply within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 10% restocking fee (totaling 25%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that Eagle Eye Shooters Supply does not permit the return of the following products:
   1. Special orders and products that are custom configured to your specifications.
   2. Products sold “as is” or “used” or that have been installed or used after receipt.
   3. Illumination devices, electronic sights, optics and night vision equipment.
4. Reloading Supplies and/or equipment.

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return to Eagle Eye Shooters Supply or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

WEBSITE DISCLAIMER

Other items available for sale not listed on this website include discontinued parts or parts for weapons no longer produced. Please contact us if you have any questions regarding parts for weapons no longer produced (such as obsolete fire control parts, etc.).

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

USED WEAPONS

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. All sales on used items are final. Photos will be provided when available. Please contact us at sales@eagleeyeshooterssupply.com if you would like to see the firearm over the Internet using Skype Video.

GENERAL FIREARMS SALES

All firearms, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.

All new weapons are shipped in the original manufacturer’s box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items (not normally sold by Eagle Eye Shooters Supply) will not be covered under warranty from Eagle Eye Shooters Supply even if these products are part of an integrated firearms package, unless Eagle Eye Shooters Supply has guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.

SHIPPING & HANDLING

Customers must provide a valid physical address for delivery.

All firearms are shipped for the exact charge for the weight via UPS Ground.

The purchase of a firearm from us requires it to be shipped to a type 1 FFL holder. It is your responsibility to have that dealer contact us to make arrangements to have the firearm shipped to them. Your dealer may charge you a fee to do this service for you. When your funds clear and the dealer of your choice has fulfilled the necessary requirements (typically they just need to send us a copy of their FFL) we will then ship the gun to your dealer. You’re in-state dealer then have you fill out the BATF Form 4473 and run your background check or other necessary actions to keep within Federal, State, and/or Local laws or ordinances.

All non-firearm orders are shipped via UPS Ground for the exact charge for the weight. Non-firearm items can be shipped via USPS. However, Eagle Eye Shooters Supply will not be held responsible for lost items that are shipped via USPS due to their limited tracking abilities.

DAMAGES

Claims of shortages or damaged shipments must be made with the carrier immediately for proper claim handling. Our responsibility ceases when delivery is made to the carrier in good order.

DEFECTIVE MERCHANDISE

We stand behind all of our products, upon deliver, being free of defects. We offer a 3-Day Inspection of all products. Upon receipt, inspect the merchandise to evaluate its function. In the unlikely event that you receive a defective product, we will replace that product at no charge to you except the shipping it costs you to send it to us. We are not a warranty repair station for any manufacturer. Returns of defective merchandise past 3 days must be made directly to the manufacturer for repair or replacement.

PRODUCTS

We make every effort to be certain our web-site is accurate. However, constantly changing and improving products can allow some details to change. It is our right to correct any errors that may arise and are not held responsible for typographical or pricing errors. All products for adult use only. Check all state and local laws before ordering.

We will not ship ammo to Illinois, New York City (Bronx, Brooklyn, Manhattan, Staten Island or Queens, NY), Massachusetts, Washington D.C., Sacramento, San Francisco or Los Angeles, CA.

We will not ship high capacity magazines to California, New York, Washington D.C. or Massachusetts.

No Black Powder Firearms to Massachusetts or New Jersey.

Maryland residents cannot receive magazines over 20rds.

New Jersey residents cannot receive magazines over 15rds.

Hawaiian residents cannot receive pistol magazines over 10rds.

Merchandise listed herein is not for sale in any state, district or territory where the receipt, possession, sale or use of any such merchandise is prohibited.

PRICES

PRICES SUBJECT TO CHANGE DAILY! Due to the current legislation and/or availability of hard to find products, prices can change at any instant.

CUSTOMER SERVICE

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff at sales@eagleeyeshooterssupply.com

CONSUMER DATA PRIVACY

Eagle Eye Shooters Supply respects your privacy and is committed to protecting it.

The Credit Card Billing Information, Shipping Information, and Contact Information in our checkout process are required in order to process your order and deliver the product to you. Eagle Eye Shooters Supply stores the information for accounting reasons. Your information will not be shown to third parties not involved in the transaction, nor used to send you any unrequested information. The entire Checkout process is handled through a secure SSL-encrypted connection.

The Credit Card Billing Information can be sent directly to our payment provider who processes your credit card transaction. Each transaction has a very high level of security. Your credit card details are sent directly to Eagle Eye Shooters Supply payment provider over a secure SSL-encrypted connection.

SECURE TRANSMISSION

All information in the Eagle Eye Shooters Supply checkout process is transmitted via industry standard Secure Sockets Layer (SSL) featuring at least 128-bit encryption. A Secure Sockets Layer (SSL) Certificate creates an encrypted link between a Web site and a visitor’s Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure..